Support Helpdesk

Comprehensive Coverage.Consistent Service. Nationwide.

We provide comprehensive installation and after-sales support across the country for both our alliance partners and customers. Our services include such as computers, electronic equipment, or software thru our hotline services.


13

STATES

80

BRANCHES

130

STAFFS

365

SUPPORT

 depth of service expertise is backed by 18 Nationwide Support Centers - Malaysia, which provide 7x24 multivendor support in local languages and local client knowledge

Our IT Field Support engineers cover most major cities of Malaysia. Examples of jobs carried out by field support include: Installation / Setup Hardware & SoftwareProvision Loan EquipmentProactive MaintenanceResidence EngineerAssist Office MovesFault DiagnosisProject WorkBreak Fix

There shall be not required to fly your in-house IT staff to a branch office or remote site for simple troubleshooting or hardware installs. We are built for multiple location IT support. Unlike most national IT support companies, we assign a primary resource to each site that gets to know the nuances of that environment intimately Our residence engineer will play a crucial role to ensures that the IT infrastructure of a residential or mixed-use facility runs smoothly, addressing technical issues promptly and providing essential support to the users. This role is especially important in settings where reliable internet and IT services are critical for daily activities.


"Across the Nation, by your side"...

Northern Region

Alor Setar, KedahLangkawi, KedahGeorge Town, PenangIpoh, Perak

Central Region

Kuala Lumpur, Wilayah PersekutuanSouthern RegionSeremban, Negeri SembilanMalacca, MalaccaBatu Pahat, JohorJohor Bahru, Johort.

East-Coast Region

Temerloh, PahangKuantan, PahangKuala Terengganu, TerengganuKemaman, TerengganuKota Bahru, Kelantan

Sarawak

KuchingSibuMiriBintuluSarikeiLimbangLawasMukahKapit

Sabah

Kota KinabaluTawauSandakanLahad DatuLabuan

Comprehensive support services available across the entire country, covering IT, customer service, technical assistance, and field operations — ensuring seamless, accessible support that meets diverse regional needs regardless of location.